CANCELING AN ORDER AT CURRENT RIDERS
We get it. Plans change. Here's how cancellations work at Current Riders.
IN-STORE PURCHASES
In-store purchases are subject to our Returns & Refunds Policy. Orders placed in store that are shipped directly to you follow the Online Orders section below.
ONLINE ORDERS
Before Processing Begins:Β Contact us as soon as possible at gearup@currentriders.com or (833) 743-2787. If we're able to cancel your order before any non-refundable costs have been incurred, you'll receive a full refund.
After Processing Begins: Once processing has begun, we may have already incurred payment processing, shipping, or other order-related costs that cannot be recovered. If the order can still be canceled, any non-refundable costs already incurred may be deducted from your refund.
After Your Order Ships: Once an order has shipped, it can no longer be canceled. Please refer to our Returns & Refunds Policy to begin a return after your order arrives.
Once a cancellation is confirmed, you'll receive a confirmation email. Approved refunds are processed by Current Riders within 3 business days to your original payment method, minus any applicable non-refundable costs. The time it takes for the refund to appear in your account may vary depending on your bank or card issuer.
NEED HELP?
Have questions about canceling an order?
π§ gearup@currentriders.comΒ
π (833) 743-2787
π Tuesday β Saturday | 9:00 AM β 3:00 PM ET