RETURNS & REFUNDS | CURRENT RIDERS | FORT MYERS BEACH
We want you to love your purchase. If something isn't right, here's everything you need to know about returns, refunds, and warranty support at Current Riders.
RETURN ELIGIBILITY
We accept returns within 14 days of purchase on items that are unused, unridden, and in their original packaging.
Once an eBike has been ridden or an item has been used, it is no longer eligible for return.
If you're shopping with Current Riders in Fort Myers Beach and aren't sure which product is right for you, just ask us. We're happy to help you choose the right product the first time and make sure everything is properly adjusted for the best fit before you leave.
Approved returns may be subject to a restocking fee of up to 5% on accessories and gear and up to $150 on eBikes.
HOW TO RETURN
In Store: Bring your item and proof of purchase within 14 days.
Online Orders: Contact us at gearup@currentriders.com before returning your order.
Unapproved returns cannot be accepted. Return shipping is the customer's responsibility. Once received and inspected, refunds are issued to your original payment method within 5 business days, minus any applicable fees.
ORDER ISSUES
Wrong Item: Contact us within 2 days of delivery. We'll make it right at no cost to you.
Defective Item: Most eBikes and products we carry are covered under the manufacturer's warranty. Contact us within 7 days of delivery and we'll help you through the warranty process.
Damaged in Transit:Β If your package arrives damaged, inspect it before signing whenever possible. Document any damage and contact us within 2 days with photos.
ADDITIONAL INFORMATION
Exchanges: We don't offer direct exchanges. If you'd like a different item, simply return the original item (if eligible) and place a new order.
Address Changes: Contact us immediately atΒ gearup@currentriders.com or (833) 743-2787. Address changes are only possible before your order ships.
For answers to common questions about orders, shipping, warranties, and more, visit our Frequently Asked Questions page.
NEED HELP?
Have questions about a return or refund?
π (833) 743-2787
π Tuesday β Saturday | 9:00 AM β 3:00 PM ET